Notes Client - More —> Deliver Sender’s mail to junk
Notes Web - More —> Block Mail from Sender
Central Mail - Click on the Spam button in the button bar
What to do when you receive Spam email?
Spam email should be placed in your Yspam-learn folder and will be used to train the spam filters
Putting it in this folder will assist UIT in updating and training the filter
This does not guarantee that you may not receive spam from the same source in the future, as the level of training is complex and depending on how the spam message is created, it may not be easy to filter out in the future
How do I try to prevent similar spam that keeps showing up in our mailbox even if you put it into the Yspam-learn folder?
These may be instances that are unique to you and may not be blocked by our filters
You can create a filter within your mail client to filter out these messages
You can contact Client Services if you require help on creating a filter
How do I check to see if I have email that is listed as SPAM but may be legitimate?
Central Mail check your Yspam-found folder
Notes check your Junk folder
If you find messages that are not really Spam you should move them to the Yspam-unlearn folder which will be used to update the spam filter
This does not guarantee that subsequent emails from the same source may not still end up in the spam folder in the future, as the level of training is complex and depending on the content of new messages it may still end up in the spam folder