The program is limited to users of the TechSmith Relay system who meet the requirements indicated in this page.
While some of the smaller teaching rooms at York do have computers (or roll-in capabilities), they do not have microphones. In order to address the lack of microphones in these spaces, we offer qualifying users the ability to sign-out a USB microphone to use, while teaching in these rooms.
Qualifying users must fill out a form to secure a microphone. A limited quantity is available, and will be assigned based on a first come, first served basis.
The USB Microphones are plug-and-play capable. Though, some basic configuration is needed (see How do I use it?) on the first connection.
The microphone is wireless, and clips easily to clothing. The base-station for the microphone has a range of more than the size of even the largest rooms on campus.
Hardware and Software Requirements
The device is plug-and-play with the Windows 10 computers, in the intended space(s).
Microphones are available on a first-come, first-served basis.
How do I get it?
You can request a USB Microphone here:
How do I use it?
Plug the USB cable into the computer, and then go to the sound settings. Switch the recording device to the Revolabs xTag device in the list. Then ensure that playback is set to the computer’s internal sound card. Usually, the sound card is titled SoundMax HD, or something similar. On roll-in machines, you will likely only see the Revolabs xTag, and the sound card.
Afterwards, go in to the TechSmith Relay application, and ensure that the Audio controls are set to record with the Revolabs xTag microphone. Don’t forget to perform a quick test to ensure that everything is properly configured.
More detailed, step-by-step instructions are included with each microphone box, upon signing out. You can also ask for a quick demonstration at the time of sign-out.
How do I get help?
Consult the paper documentation that comes with the microphone. If you have questions that are not covered by the documentation, then reach out to https://askit.yorku.ca, and we will be happy to assist.
I need a microphone for my laptop, so I can teach both in class and at home. Do I qualify?
In short, no. The only way you would qualify based on the above, is if you taught at least one course in a qualifying room that had only the option of a roll-in card, with no supplied microphone. You could sign a USB microphone, for use in that space, but then use the microphone wherever you needed to for the duration of the course in the qualifying space. After that time, you would have to surrender the microphone and any ancillary benefit from using the microphone would cease.
I do not qualify, but I need a USB microphone. What is the name of the device and how do I get one?
The microphone is the Revolabs xTag Single-Channel Wireless Microphone System. You can purchase one through online sellers.
There are other options available in the marketplace for similar devices. If you choose to find something else, please do make sure that it works with your computer(s) and their operating system(s).
I signed one out, and it is no longer working. What do I do?
Please reach out to us. We will work with you to troubleshoot, and if necessary, to supply you with a replacement device as soon as possible.
My microphone is making a quiet beeping noise after I put it away. How do I stop it?
You likely took the mic off and did not put it back on to the charging cradle before disconnecting and packing for travel. You only need to put the microphone on the cradle for a second or two. Once the microphone and the cradle have connected to each other, the beeping will stop.
Do I need to keep the microphone charged at all times?
No, you don’t really need to do that. We do recommend that you plug it in and charge it for a few hours on or before the day you need to use it.
How do I charge the microphone?
Plug the USB cable in to a computer, so that the computer’s USB port charges the device. You will need to ensure that the computer is on, or that the computer’s USB port can charge devices while dormant. Newer devices may or may not have this option.
You can also use a cell phone charging block to charge the microphone. As long as the cell phone charger has a USB connector on it, it should work.