Setting Up Your New Call Pilot Voicemail Box

Your initial password will be:

  • 1 + 2 + your 5 digit York extension.

NB:  The first time you log on to your mailbox you will be asked to enter the initial password assigned to you by the system.  Next you will be prompted to enter your “old” password.  This refers to the initial password.  Enter it again. You will then be prompted to enter your new password.

To log on from your office

  • Dial 55111.
  • Enter your initial password which is 1-2 plus your 5 digit York extension and press #.
  • The temporary password must be changed.  To authorize the change you will be prompted to enter your “old” password. This refers to the “initial” password. Enter it again and press #.
  • Enter a new password (minimum 6 digits) and press #.
  • Enter your new password again and press #.
  • You now may press 4 to go to Administrative Options to record your Name and a Personal Greeting (see prompts below).

To log on from outside the University

  • Dial 416-736-5111.
  • Enter your 5 digit mailbox number and press #.
  • Enter your initial password which is 1-2 plus your 5 digit York extension and press #.
  • The temporary password must be changed.  To authorize the change you will be prompted to enter your “old” password. This refers to the “initial” password. Enter it again and press #.
  • Enter a new password (minimum 6 digits) and press #.
  • Enter your new password again and press #.
  • You now may press 4 to go to Administrative Options to record your Name and a Personal Greeting (see prompts below).

To record  your name

  • From the main menu press 4 3 3.

To record a personal greeting

  • From the main menu press 4 3 1.

Press the wrong key?

  • Cancel or back up by pressing  *

Neep Help?

  • Press 0.

NB:  The Extended Absence Greeting feature is not available at this time.  It will be introduced during Phase II of the Unified Messaging Project.  For further information contact Telecommunications at extension 44357.